DT360° – Certified Design Thinking Master_Online

DT360° – Certified Design Thinking Master

Agile, user-centric development of innovative products and services with Design Thinking - Design Thinking Workshop

Contents

Design Thinking Basics

Design Thinking Crash Course with definitions, fields of application, processes and prerequisites.

Agile User Research & Synthesis

Exploration, evaluation, interpretation and evaluation through interviews, storytelling, clustering, journey map, empathy map and JTBD (Jobs To Be Done).

Ideation, Prototyping & Fieldwork

Application of different creative techniques, use of prototyping as well as design and planning of different test situations.

Business Model & Pitch

Model, structure, present and pitch solutions with Business Model Canvas.

Implementation ala Scrum & Lean

Plan and control implementation with design sprints, SCRUM, Google sprints and lean canvas.

Design Thinking in the company context

Analysis of case studies and best practices of successful implementation of design thinking in various companies and institutions.

Accomplishments

Developing successful, innovative business models, products and services in times of disruptive technologies, saturated markets, ever shorter product lifecycles and continuously rising customer expectations is the essential entrepreneurial challenge of our time. An excellent way to meet this challenge is Design Thinking. Our Design Thinking Masterclass gives you a 360° view of this creative, structured innovation method and iteratively passes through the phases of the design thinking process. You will learn to analyse complex problems and to solve them creatively, iteratively and interdisciplinary. In this workshop, we combine the most effective design thinking methods with agile project management and implementation tools to achieve a transfer into business practice without design thinking remaining ineffective. You will leave our Masterclass with a case full of practical tools and an action plan to integrate design thinking into your daily work routine tomorrow.

What to expect in this Design Thinking Workshop

In this workshop, you will learn best practices from various industries to understand and apply the versatile application possibilities of design thinking. You analyse the needs of your target groups in creative, structured work processes, develop a multitude of innovative solutions with the aid of various ideas methods and test your approaches with the help of previously developed prototypes. You will learn different creative techniques that help you to master challenges in your daily work routine and to solve problems successfully. You will learn how to transform ideas into concrete implementation steps and how you can integrate design thinking into your work and communication processes. You will explore the prerequisites for successful integration into your working environment and learn to recognize the interfaces between your product, your customers and internal work processes. In a pleasant, personal atmosphere, you will interactively deal with the process in small teams and will be able to apply the experience gained to your own situation and develop your own toolbox.

What you will learn in this Design Thinking Workshop

In this Design Thinking workshop you will learn in a participative, co-creative team process with participants from different disciplines and industries to come up with concrete innovation ideas and to force their implementation. You will get to know and apply numerous methods and tools and build up a solid set of instruments in the areas of user research, idea and prototyping. You will learn to apply different research methods, analyze the results and derive insights for your product strategy. They experiment with different creative techniques to initiate, control and moderate creative processes. They practice different prototyping methods and apply them in different test scenarios. Our Masterclass puts you in a position to combine design thinking and agile development methods to implement ideas immediately. You will be able to formulate a design task, moderate a team and manage design thinking processes in your company and adapt them to your needs. You will leave this master class with in-depth knowledge of the most important components of design thinking and have an individual strategy for integrating design thinking into your company and applying and passing on your knowledge.

Who should attend this Design Thinking Workshop

The Masterclass is interesting for all those who work as a professional, consultant, manager, managing director or entrepreneur in the fields of innovation and product management, customer experience and customer service, IT & technology, sales and marketing, research and development and who deal with the topic of product and service innovations from an operational, strategic and organizational point of view. The Design Thinking Master is particularly suitable for innovation managers and consultants, product, service and user experience designers, product, project and design managers, service and business development managers, customer service and experience managers as well as company founders, team, department and group leaders who want to manage multidisciplinary teams and make collaboration more successful with the help of creative methods. No previous knowledge of Design Thinking is required to participate in the Design Thinking Masterclass.

X8® - Our Training Concept

Agenda

On the first day you will get to know the most important components of Design Thinking, formulate your expectations and goals for the Masterclass and deal practically with methods and procedures of User Research, the basis of Design Thinking.

Interactive welcoming round and get-to-know

Definition & application fields of design thinking
Meaning of the concept and variety of interpretations, possibilities to apply design thinking in different business and service areas

Design thinking process
Discovery of iterative functions through researchs, interpretations, experiences and implementations

Focus on the user
Different steps of user centered designs: from building empathy to co-creation

Requirements
Requirements for the team, the room and entrepreneurial processes

Practical exercises (circa. 1,5h): Crash Course Design Thinking. You dive into the mindset of Design Thinking and go through the most important steps. They have first experiences with design thinking methods such as observation, visual thinking and persona development.

Lunch break

Discovering and understanding of the life and needs of potential users (without temporal and financial effort), defining goals and planning user research, finding and interpreting the users’ “digital footsteps“, user research’s do’s and don’t’s

Practical exercises (circa 2h): Application of different research methods such as issue mapping, stakeholder map, interviews, 5-Whys and contextual inquiry.

Reflexion and outlook

Along with a concrete task, you will learn on the 2nd day to identify the needs and problems of real users, to analyse and interpret them and then generate a multitude of ideas for possible solution scenarios. You will learn to apply different creative techniques and to build up a high, creative intensity in the team and to make use of it.

Warm up, attunement for the day

Agile user research / guerilla research methods
Formulation of relevant goals for the challenges of the individual teams, identification and understanding of user needs based on observations, interviews, visual thinking and “digital traces”.

Result synthesis
Evaluation, interpretation and evaluation of the data collected in the form of interviews, images and video-recordings with the help of storytelling, clustering, Journey Map, Empathy Map, JTBD (Jobs To Be Done).

Practical exercises (circa 1,5h): Preparation and execution of agile user research methods and result synthesis in small teams.

Lunch break

Acquaintance with and application of various creative techniques and games that help you to generate a multitude of innovative ideas in your team.

Practical exercise: Generate ideas using creative containment, style brainstorming and 6-3-5 method.

Reflexion and outlook

On the third day you will get to know numerous facets and methods of prototyping. You experiment with different ways to convey and illustrate your ideas and experience user feedback as an important factor with aha effect for your product or service development.

Warm up, attunement for the day

The importance of prototypes in design thinking, the use of prototyping in all phases of the design thinking process, getting to know each other, selecting and using different types of prototyping.

Practical exercises (circa 2h): Practical application of different prototyping methods such as visual posters, paper prototyping, rapid prototyping and experience prototyping.

Lunch break

Design and planning of different test situations, presentation of the prototypes, recording, analysis and evaluation of feedback, integration of the feedback into the product and service development, supplementation of the design thinking methods with agile / scrum tools

Practical exercises: (circa 2h): Practical applications of SWOT-Feedback, Six Thinking Hats, Kano model and Features-Box

Reflexion and outlook

On the 4th day, the solutions developed in the team will be presented with the help of the Business Model Canvas in the form of Elevator Pitches. From there it goes smoothly into the implementation with the help of agile development methods.

Warm up, attunement for the day

Modeling and structuring of the desired solution in the business context, planning the adequate use of resources and budget, planning and communicating implementation in the company, coordinating procedures, corporate culture and communication, reflection on design thinking and open questions about the methods.

Practical exercises: (circa 2h): Creation and presentation (elevator pitch) of a business model canvas for your own solution in the team

Lunch break

Planning and controlling implementation, innovative solutions and innovative implementation models, iteration, flexibility and lean production times, design sprints as an important tool for agile work processes, agile development with SCRUM, Google Sprints and Lean Canvas.

Practical exercise (circa 1,5h): Practical exercise (circa 1,5h): Planning and drafting a project for implementing the developed solution using agile development methods

Reflexion and outlook

On the last day we analyze best practices of successful implementation of design thinking in various companies and institutions. The participants develop individual strategies for the profitable use of design thinking in their own everyday work and document their learning in words and pictures.

09:00-09:30 Warm up, attunement for the day

Analysis of successful practical examples (case studies), reconstruction of one’s own work situation, recognition of situations for the use of design thinking methods.

Practical exercise (circa 1h): Phrasing application strategies as well as inquiry and planning of action steps

Lunch break

Sharing, summarizing and discussing results and insights

Benefits

TRAINER

Testimonials

Contact & Callback

If you have any questions about this training, you can reach us at the email address intouch@xd-i.com and by phone at: +49 30 52001310

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Informations

Facts & Figures
Duration: 5 Days
Scope: 35 hours / 46 lessons
Effort: 6 hours per day
Language: English
Participant: Minimal | Maximum
Cancellation: Up to 14 days before the start of the seminar free of charge

Times: 9 a.m. – 12 p.m. & 13 p.m. – 4 p.m. 

Contact person
Carola Klein

Certificate

Certified Design Thinking Master

The certificate “Certified Design Thinking Master” of the XDi – Experience Design Institute is awarded for the completed seminar, the active participation in the practical exercises as well as the final presentation. The certificate is recognized by the UXPA and the Interaction Design Foundation and enjoys an international reputation.

Our Services

XDi'Inhouse
We also offer the possibility of special in-house company training tailored to your needs. A company training is particularly suitable if you want to train entire teams in experience design methodologies and want to establish the appropriate knowledge in your company.

In-House Request

XDi'360°

You achieve the most sustainable learning success with a good mixture of training, coaching and consulting. All XDi trainings can be combined with individual coaching and accompanying consulting services to form a "Continious Improvement Program" for continuous development.

XDi'360°Request

XDi'Coaching

In order to support your team or individual team members in a targeted way and to promote them more strongly, we have developed a special coaching offer. We coach you on all topics of our further training courses. Just let us know exactly how we can support you.

Coaching Request

XDi'Consulting

We advise companies and their executives on the path to digital transformation. We prepare companies for the transformation of a networked, global world and accompany them in the development of new working environments, the use of digital tools and the setup of their teams.

Consulting Request

References

Recommendations

Certified UX & Usability Professional_Online

Certified UX & Usability Professional

User Experience & Interaction Design with Lean UX & Agile UX - UX Training

Contents

UX & Usability Principles

From basics and backgrounds to the disciplines, concepts and principles of user experience design.

User Research & Task Analysis

Get to know your users and their needs with personas and user scenarios.

Functional & Content Requirements

Requirements for functions and content with Agile UX and Lean UX.

Information Architecture & Navigation

Developing information architecture and navigation design.

Interaction Design & Information Design

Interaction and information design with sketches, wireframes and interactive prototypes.

Usability Testing

Test an existing or prototypical software application.

Accomplishments

User experience has become the most important factor for designing successful digital products. The quality of the user experience determines whether websites, apps and software are used or not. User experience design has therefore become a key factor, a touch on the scales. An excellent “user experience” ensures satisfied users, creates better customer loyalty, increases credibility, ensures positive reception in media and app stores and enhances a company’s reputation.

What to expect in this ux training

The profession of the user experience designer has become increasingly differentiated. Knowledge and skills in the professions UX Design, Usability and Interaction Design are more important and in demand than ever. It is becoming more and more important to apply the methods of these disciplines in a concentrated form in order to quickly come to pragmatic solutions and to develop them iteratively. In the spirit of the Lean UX and Agile UX mindsets, we will familiarize you with the development of user scenarios, user story maps and content strategies to develop information architectures, wireframes and interactive prototypes, which will then be tested.

What you will learn in this ux training

In this workshop we teach the participants the methodologies of the User Experience Design and provide them with a lean toolset (Lean UX). With the help of agile methods (design sprints) you will learn to find intelligent and practicable solutions with the help of different stakeholders. You will learn to design interactive, digital products with an excellent user experience in a very short time.

Who should attend this ux training

The workshop was developed for designers and design managers, project and product managers, web and software developers, speakers and editors, copywriters and concept developers, marketing and content managers, media and information officers, information and interaction managers, usability engineers, scrum masters and product owners, who are responsible for the conceptual and strategic development of websites and apps in agencies, companies and organisations.

X8® - Our Training Concept

Agenda

Usability principles
The convivence of multiple disciplines merging into the User Experience (Business + User + Content + Interaction). An introduction to the product development ecosystem: Structures, roles, who does what in a product team.The digital touchpoints, its differences, and special requirements. The complexity of approaching product development in a digital, multi-platform ecosystem

Agile & Lean UX  
What is UX? What is Lean UX? Agile methods vs other methods. What is a sprint? The design spike. User stories and scrum methodologies in action

Practical exercises: Team building, choose a project and its persona and discuss their user needs, presentation, feedback and discussion about your work

Design conventions and best practices
How do we perceive the world? The basics of design and perception. Design process with sketches, wireframes, mockups and interactive prototypes. Design for multiple devices (responsive & adaptive). Mobile first. Design patterns (navigation, filter and search…), iOS design and material design, design studio

Practical exercise: Creating scribbles using the Design studio method to visualize the previous defined functionalities. Presentation, feedback and discussion of your work

User centered design & Design research
User centered design, user segmentation, personas, marketing vs. design research, MVP – Minimum Viable Product

Practical exercises: Creating a user scenario based on the selected project, the persona and the identified ´pain points´. Presentation, feedback and discussion of your work

Importance of the customer during the design process
From personas to user scenarios, user scenarios during the customer journey, customer journeys and best practices

Practical exercise: Creating a customer journey and defining key elements to satisfy the expectations of your customers. Presentation, feedback and discussion of your work

User centered design & Design research
Thinking, building, learning and iterating. Creating a backlog of user stories, develop the MVP, product roadmap, The spring 0

Practical exercises: Creating a backlog with EPICS and the associated USER STORIES. Organizing it in a USER STORY MAP. Presentation, feedback and discussion of your work

Prototyping
Different types of prototypes (Lo-Fi, Me-Fi, Hi-Fi), agile prototyping, prototyping tools 

Practical exercise: Development of an interactive prototype of selected functionalities and screens for the desktop, tablet and mobile format. Presentation, feedback and discussion of your work

User Testing
Methods and possibilities of testing, user interviews, live testing, practical examples of test and interview situations

Practical exercises: Developing questions and tasks for live testing, executing of user tests trough interviews. Exchange and discussion

Iteration and rework 
Analysis and retrospective of your work results. Reviews and action points, applying the results of your testing to plan the next sprint, product launch and beta phase 

Practical exercise: Development of the prototype and incorporation the findings from the user test into the prototype. Presentation, feedback and discussion of your work

 

Benefits

TRAINER

Testimonials

Informations

Facts & Figures
Duration: 2 Days
Scope: 14 hours / 18 lessons
Effort: 6 hours per day
Language: English
Participant: Minimal | Maximum
Cancellation: Up to 14 days before the start of the seminar free of charge

Times: 10 a.m. – 12 p.m. & 1 p.m. – 4 p.m.

Contact person
Carola Klein

Certificate

Certified UX & Usability Professional

The certificate “Certified UX & Usability Professional” of the XDi – Experience Design Institute is awarded for the completed seminar, the active participation in the practical exercises as well as the final presentation. The certificate is recognized by the UXPA and the Interaction Design Foundation and enjoys an international reputation.

Our Services

XDi'Inhouse
We also offer the possibility of special in-house company training tailored to your needs. A company training is particularly suitable if you want to train entire teams in experience design methodologies and want to establish the appropriate knowledge in your company.

In-House Request

XDi'360°

You achieve the most sustainable learning success with a good mixture of training, coaching and consulting. All XDi trainings can be combined with individual coaching and accompanying consulting services to form a "Continious Improvement Program" for continuous development.

XDi'360°Request

XDi'Coaching

In order to support your team or individual team members in a targeted way and to promote them more strongly, we have developed a special coaching offer. We coach you on all topics of our further training courses. Just let us know exactly how we can support you.

Coaching Request

XDi'Consulting

We advise companies and their executives on the path to digital transformation. We prepare companies for the transformation of a networked, global world and accompany them in the development of new working environments, the use of digital tools and the setup of their teams.

Consulting Request

References

Recommendations

Certified UX & Usability Specialist

Certified UX & Usability Specialist

UX Design & Interaction Design for Web, Tablet & Smartphone - UX Course

Contents

User Experience & Usability Basics

From basics and backgrounds to the disciplines, concepts and principles of user experience design.

User Research & Task Analysis

Get to know your users and their needs with personas and user scenarios.

Product requirements & Scope

Requirements for features and content including user stories and content strategy

Information Architecture & Navigation

Developing information architecture and navigation design.

Interaction Design & Information Design

Interaction and information design with sketches, wireframes and interactive prototypes.

User Interface Design & Styleguide

From the definition of a visual style guide, to the design of individual screens, to animations, transitions and fadings.

Accomplishments

Digital media have long been established in all walks of life. Internet, tablets and smartphones have become our constant companions. Content, features and applications will therefore be used across channels, and media convergent – information and services should be always and everywhere available. Numerous contents of various kinds should be brought to the various digital devices such as desktop PC, mobile and tablet in an adequate way.

What to expect in this ux course

Knowledges and skills in the professions user experience design and usability are important and demanded more than ever. They are becoming increasingly extensive, differentiating themselves further and require special expertise. In this seminar, we enable participants to develop world class user interfaces for websites, apps and other screen-based applications.

What you will learn in this ux course

This seminar enables you to successfully develop websites, mobile apps and browser-based software conceptually. You will learn the methods, phases and processes in the design of digital products and get specific tools“ and „Guidelines“ for designing interactive products with an excellent user experience. You will also learn to design contents, structures and functionalities for websites, mobile and software applications.

Who should participate in this ux course

This seminar was developed for designers and design managers, project and product managers, web and software developers, presenters and editors, copywriters and concept developers, marketing and content managers, media and Information Officer, Information and Interaction Manager, social media consultants and managers, usability engineers, Scrum Master and Product Owner who are responsible for the conceptual and strategic development of websites and apps in agencies, companies and organizations.

X8® - Our Training Concept

Agenda

Fundamentals & backgrounds 
The human brain, the digital eco system, the mature business, the user experience designer’s profession

Definitions & disciplines 
User experience design, human/user centered design, interaction design, usability, information architecture, user interface design

Phases & methods 
User analysis & design research, business goals & product strategy, product scope & requirements, information architecture & navigation, information & interaction design, user interface design & styleguide

Rules & standards 
Mental models, eight golden rules, principles of interaction design, Don’t make me think, 10 usability heuristics, DIN ISO norms 9241-110, design laws, Apple interface guidelines, Google material design, Hick’s und Fitts’s law

Practical exercises: Collaborative UX research for UX & usability basics

 

Personas
User types, user segmentation, user goals and needs, market research vs. design research

Practical exercises: Developing personas, presentation, feedback and discussion

User scenarios 
User scenarios, use cases, use contexts

Practical exercises: Developing a user scenario with all use cases, presentation, feedback and discussion

 

Functional specification
Requirement analysis and definitions, capability and scope matrix, user stories, user story mapping

Practical exercises: Creating a user story map, presentation, feedback and discussion

Content strategy
Content strategy, SEO, Content life cycle, voice of ton

Practical exercises: Developing a content strategy using the content strategy planner, presentation, feedback and discussion

 

Information architecture, sitemaps
Information architecture, organization structures/schemata, sitemap, categorization and labeling, card sorting

Practical exercises: Developing a information architecture using card sorting, presentation, feedback and discussion

Navigation and search 
Navigation technique, navigation logic and hierarchy, search, filter and sorting

Processes, flows and paths 
Process design, flowcharts (user flows, screen flows), cores & paths

Sketches, scribbles and sketchnotes
Sketches, sketchnotes, stenceling, paper prototypes, paper cutouts, Design Studio

Practical exercises: Creating first sketches and drafts of screens and features using the design studio-method (Lo-fi prototyping), presentation, feedback and discussion

Wireframes and prototypes
Atomic design, wireframing (site structure, grids and stencils, using, placing and prioritizing of interface elements), interactive prototypes (with Axure, UXPin, InVision, Pop)

Practical exercises: Selecting and refining sketches into wireframes (me-fi prototyping) with Balsamiq, Sketch and others

Interaction design and design patterns  
Design patterns, micro interactions, feedback and gesture operating, dynamic panels and states

Practical exercises: Refining and implementing wireframes into interactive, clickable prototypes (hi-fi prototyping) with Axure, UXPin, Proto.io, Principle and others, presentation, feedback and discussion

 

Styleguide and graphic elements
Corporate design, color pallet, typography and fonts, UI patterns, graphical elements

Practical exercises: Creating a mood board with imagery, color pallet and font selection as design basis, presentation and feedback

Screen design & animations
Animations, transitions, fadings, micro interactions

Design & UI trends
One pager, flat UI, poster art and typography, image and video backgrounds

Benefits

TRAINER

Testimonials

Informations

Facts & Figures
Duration: 3 Days
Scope: 21 hours / 28 lessons
Effort: 6 hours per day
Language: English
Participant: Minimal | Maximum
Cancellation: Up to 14 days before the start of the seminar free of charge

Times: 9 a.m. – 12 p.m. & 1 p.m. – 4 p.m.

Contact person
Carola Klein

Certificate

Certified UX & Usability Specialist

The certificate “Certified UX & Usability Specialist” of the XDi – Experience Design Institute is awarded for the completed seminar, the active participation in the practical exercises as well as the final presentation. The certificate is recognized by the UXPA and the Interaction Design Foundation and enjoys an international reputation.

Our Services

XDi'Inhouse
We also offer the possibility of special in-house company training tailored to your needs. A company training is particularly suitable if you want to train entire teams in experience design methodologies and want to establish the appropriate knowledge in your company.

In-House Request

XDi'360°

You achieve the most sustainable learning success with a good mixture of training, coaching and consulting. All XDi trainings can be combined with individual coaching and accompanying consulting services to form a "Continious Improvement Program" for continuous development.

XDi'360°Request

XDi'Coaching

In order to support your team or individual team members in a targeted way and to promote them more strongly, we have developed a special coaching offer. We coach you on all topics of our further training courses. Just let us know exactly how we can support you.

Coaching Request

XDi'Consulting

We advise companies and their executives on the path to digital transformation. We prepare companies for the transformation of a networked, global world and accompany them in the development of new working environments, the use of digital tools and the setup of their teams.

Consulting Request

References

Recommendations

Certified Mobile UX & UI Design Specialist

Certified Mobile UX & UI Design Specialist

Mobile UX & User Interface Design for apps and mobile websites - UI Design Course

Contents

Mobile UX design basics and workflows

From Mobile Lean UX design and development process to decide whether to choose a mobile app vs. a mobile website.

Navigation and interaction patterns

Navigation systems for both web and apps and interaction patterns in iOS and Android.

Designing for touch and visual design

From interaction design for touch screens to dealing with data and complex information to visual design on mobile.

Visual design and software tools

iOS and Android design languages and introduction to Sketch and Figma. 

Evolving interfaces and animation

From designing a screen in all its states to gestures on mobile devices and the principles of UI animation.

Animations and interactions

From Micro-interactions to the introduction of Framer to preparing assets for developers.

Accomplishments

Designing for a mobile device, and making the transition from web design can be challenging. Thus, it’s fundamental to understand its specific and distinctive characteristics, to be able to design meaningful apps and mobile websites. This course will guide you through a workflow that you will be able to apply in your mobile projects — from the idea to interaction patterns and animations.

What to expect in this ui design course

We’ll teach you how to face a professional design project for mobile devices from the beginning. Along the way, you’ll learn how to design quick prototypes, wireframes and interaction patterns for different operating systems, visual design, interactions and animations, among other things. In the end, you’ll have a working medium-fidelity prototype that you’ll be able to share and test.

What you will learn in this ui design course

During this course you’ll work following a step-by-step process to design a mobile product, from the initial idea to the interface’s details. Workflows, techniques and tools that work in real life will be presented along theoretical contents and short, hands-on exercises. During the course you will be able to put into practice what you learn, in a fun and relaxed environment. Also, contents will be presented in an easy to understand, non-technical manner.

Who should attend this ui design course

This seminar was developed for people who are responsible for the design and conceptualisation of digital products for mobile devices. These are, for example, designers and design managers from all fields (user experience, visual design, product design). People with other professional backgrounds such as project and product managers, web and software developers may also benefit from the contents of this seminar.

X8® - Our Training Concept

Agenda

10:00 – 10:30 Welcome, getting to know and warm up

Mobile Lean UX design, and development process
Overview of the main workflow when designing a mobile product, from its conceptualization to launching.

How to choose: Mobile app vs. mobile website
Should it be an app or does a mobile website fit the users needs better?. Not everything needs to be an app. In some cases, a mobile website will do. Learn to choose when to make what.

Practical exercise: Given a product idea, participants will need to decide between making it as a mobile app or mobile web, and explain the benefits of their decision.

Ideas that are worth making as an app
Everyone has an idea for an app, but does it worth it? The key aspects to know if you have a good concept in front of you.

Taking advantage of the mobile’s phone hardware
A small computer in your pocket, learn how to take advantage of your phone’s hardware potential.

13:00 – 14:00 Lunch break

Navigation systems for both web and apps
When structuring your app or site, you need to know how to think navigation from the very beginning of your project.

Practical exercise: Sketching low-fidelity wireframes on paper to accomplish the main flow of the app, and then making a navigable prototype from it.

Interaction patterns in iOS and Android
Similar but different: we’ll learn how the same things are accomplished in both iOS and Android, following each one’s particular conventions.

16:30 – 17:00 Retrospective, reflection and integration

09:00 – 09:15 Review and preview

Interaction design for touch screens
From touch target sizes, to interaction areas and ways of holding of a device. Learn how all this will affect your design decisions.

Dealing with data and complex information
Forms, filters and menus are normally used to split information. We’ll review good practices to use them.

Practical exercise: Participants will design a small search system using filters and resources to split information on screen.

Visual design on mobile: color, typography, grids
Visual design has to adapt to a smaller screen than a desktop, so this will affect the way all visual elements and layout are presented.

13:00 – 14:00 Lunch break

iOS and Android design languages
Both operating systems base their design decisions on principles. We’ll see how to follow them, and when to break them.

Sketch / Figma introduction
We’ll have a basic introduction to learn the tools that you’ll need to design an UI.

Practical exercise: Designing medium fidelity wireframes, and then adding interaction with InVision.

16:30 – 17:00 Retrospective, reflection and integration

09:00 – 09:15 Review and preview

Designing a screen in all its states
An approach on how to design interfaces that change over time, and that have many intermediate states that are often not considered.

Practical exercise: We’ll take a main screen as a base, and participants will design its different loading and intermediate states.

Gestures on mobile devices
How to use gestures on mobile devices as one of the main ways of interacting with information, and how to make the most of them.

Principles of UI animation
How to use animation with care to make transitions, give feedback and reinforce meaning in specific parts of the product.

13:00 – 14:00 Lunch break

Micro-interactions
An overview of those ‘small’ interface details that could make a big difference when they are designed in a thoughtful way.

Introduction to animation tools: Framer
Framer is becoming a more and more powerful tool, so we’ll learn how to use its main features to add interaction and animation to prototypes.

Practical exercise: Designing an animation for one part of the app that attendants select.

Preparing assets for developers
The designer’s job should also include handling assets to the rest of the team, and we’ll see what to keep into account when doing that.

15:30 – 16:30 Final presentation

16:30 – 17:00 Integration, conclusion and farewell

BENEFITS

DATES

Up to 15% discount for the registration of several employees at one seminar. We are exempt from sales tax, therefore the net prices correspond to the gross prices.

Discount
Ask for discounts for the registration to multiple seminars
5%
for the registration of 2 employees
10%
for the registration of 3 employees
15%
for the registration of 4+ employees

TRAINER

Testimonials

Informations

Facts & Figures
Duration: 3 Days
Scope: 21 hours / 28 lessons
Effort: 7 hours per day
Language: English
Participant: Minimal | Maximum
Cancellation: Up to 14 days before the start of the seminar free of charge

Times: 1st Day: 10 a.m. till 5 p.m., 2nd & 3rd Day: 9 a.m. till 5 p.m.

Contact person
Carola Klein

Certificate

Certified Mobile UX & UI Design Specialist

The certificate “Certified Mobile UX & UI Design Specialist” of the XDi – Experience Design Institute is awarded for the completed seminar, the active participation in the practical exercises as well as the final presentation. The certificate is recognized by the UXPA and the Interaction Design Foundation and enjoys an international reputation.

Our Services

XDi'Inhouse
We also offer the possibility of special in-house company training tailored to your needs. A company training is particularly suitable if you want to train entire teams in experience design methodologies and want to establish the appropriate knowledge in your company.

In-House Request

XDi'360°

You achieve the most sustainable learning success with a good mixture of training, coaching and consulting. All XDi trainings can be combined with individual coaching and accompanying consulting services to form a "Continious Improvement Program" for continuous development.

XDi'360°Request

XDi'Coaching

In order to support your team or individual team members in a targeted way and to promote them more strongly, we have developed a special coaching offer. We coach you on all topics of our further training courses. Just let us know exactly how we can support you.

Coaching Request

XDi'Consulting

We advise companies and their executives on the path to digital transformation. We prepare companies for the transformation of a networked, global world and accompany them in the development of new working environments, the use of digital tools and the setup of their teams.

Consulting Request

References

Recommendations

Certified Service Design Thinker

Certified Service Design Thinker

Service Innovation & Customer Experience Design - Service Design Training

Contents

Service Design Thinking Basics

From definitions and specifications to customer journeys, touchpoints and blueprints to the design process.

Design Research & Customer Journey

Understanding user needs and identifying innovation potential with Service Safaris and Cultural Probes.

Cognitive Synthesis & Customer Journey Mapping

Interpretation of research results, empathy mapping for the customer and customer journey visualization with CJM.

Ideation & Servicekonzepte

Finding and prioritizing ideas and utilizing them to generate and visualize service concepts.

Service Prototyping & Co-Design

Development of prototypical services with experience prototyping and service blueprints.

Service Design Thinking in the business

Develop service innovations with blueprints and implement them in business practice.

Accomplishments

Nowadays, differentiation and success on the market are not achieved by features, but by a unique customer experience, new services and connections between products and services. With special processes and methods, service design thinking helps you to identify innovation potential and to create attractive and useful services for your customers, which can be implemented efficiently by you as a provider. This seminar enables you to see the innovation and optimization potential in your own offers so that you can successfully design services and holistic customer experience.

What to expect in this service design training

When people are using a product or a service, they come in touch with various interfaces and communication channels. The design of such “touchpoints” often lays in the hands of several different teams, which not rarely lead to gaps and breaches in the customer experience. The demand for specially skilled designers, managers and consultants, who can orchestrate a consistent and successful customer experience, is increasing in private as well as in public sector.

What you will learn in this service design training

You will get to know methods and tools from human-centered design, which will help you to understand your customers better and perceive pain points and improvement potential from their point of view. From there, you will be taught to think at adaptable and innovative solutions which can be communicated and implemented effectively. The perspective of service design thinking will help you to see your own offers in an integrated way and recognize new opportunities for service expansion or enhancement in all phases, from acquisition to follow-up.

Who should attend this service design training

This seminar was developed for people who are responsible for the conceptual and strategic development of new services and a holistic, cross-channel customer experience in organizations, agencies, institutions or NGO’s. These are, for example, service planners and managers, project and product managers, marketing and sales managers, customer service managers, designers and design managers from all fields (user experience, visual design, product design) as well as architects, scrum masters, product owners, business consultants and start-ups.

X8® - Our Training Concept

Agenda

Definitions and disciplines
Service design, design thinking, customer experience design, human-centered design

The service perspective of design
Customer journey, touch points, channels, experience cycle, blueprint, service ecosystem, expectation management, service and product design quality criteria for services…

The necessity and use of service design
Important trends (servitization, shared economy, experience economy,…), new requirements for companies (customer experience as USP, pressure of innovation etc.), example cases

The Design process
The double diamond process, analysis and exploration, insights, ideation, concept development, prototyping, testing, implementation

Practical exercise: Design thinking crash course. You will go through the most important steps of the design process, try exploration and empathy-building methods, develop new ideas, build prototypes and try them out

Design research goals
Understanding of user’s needs, detection of latent needs, improvement of customer satisfaction, the realization of innovation potential, easier understanding of how to change customer’s behavior

Methods and tools
Immersion, service safari, design ethnography, AEIOU observations, diary studies, cultural probes, extreme users, mood boards…

Practical exercise: Design research methods

Design research synthesis
Organization of research results, build of clusters, search for patterns, interpretation, insights, modeling, problem re-framing

Representing users
Personas as an empathy tool, orientation and sources of inspiration; A-day-in-the-life, empathy mapping

Customer journey mapping
Visualization of customer’s journey, a discovery of the potential for improvements and innovations, optimization of resources, alternatives and applications

Practical exercise: Personas, customer journey mapping 

Finding und prioritizing ideas
Brainstorming, body storming, inspiration cards, opportunity maps,…

Developing and visualizing service concepts
Sketching, concept map, storytelling, storyboarding, scenarios, offering maps, design the box, service evidencing…

Practical exercise: Finding ideas, affinity diagramming, design the box 

 

Service prototyping, co-design and testing  
Forms of prototyping in service design and possibilities to include the user: experience prototyping, lofi vs. hifi prototyping, desktop walkthrough, service staging, role plays, service evidencing, co-design, service innovation labs, etc.

Practical exercise: Prototyping and testing: You build and test prototypes based on your storyboard and let the feedback influence your work.

Implementing service innovations 
Service blueprints – requirement specifications for services (possible interactions, touchpoints, organizational and technical requirements…), stakeholder maps, system maps, motivation/use matrix, business model canvas for services

Integrating service design thinking into your own business
Typical challenges while integrating design thinking, tips, design tools and visualizations of the organizational change, best practices…

Practical exercise: Service blueprinting 

 

Benefits

TRAINER

Testimonials

Informations

Facts & Figures
Duration: 3 Days
Scope: 21 hours / 28 lessons
Effort: 6 hours per day
Language: English
Participant: Minimal | Maximum
Cancellation: Up to 14 days before the start of the seminar free of charge

Times: 9 a.m. – 4 p.m.

Contact person
Carola Klein

Certificate

Certified Service Design Thinker

The certificate “Certified Service Design Thinker” of the XDi – Experience Design Institute is awarded for the completed seminar, the active participation in the practical exercises as well as the final presentation. The certificate is recognized by the UXPA and the Interaction Design Foundation and enjoys an international reputation.

Our Services

XDi'Inhouse
We also offer the possibility of special in-house company training tailored to your needs. A company training is particularly suitable if you want to train entire teams in experience design methodologies and want to establish the appropriate knowledge in your company.

In-House Request

XDi'360°

You achieve the most sustainable learning success with a good mixture of training, coaching and consulting. All XDi trainings can be combined with individual coaching and accompanying consulting services to form a "Continious Improvement Program" for continuous development.

XDi'360°Request

XDi'Coaching

In order to support your team or individual team members in a targeted way and to promote them more strongly, we have developed a special coaching offer. We coach you on all topics of our further training courses. Just let us know exactly how we can support you.

Coaching Request

XDi'Consulting

We advise companies and their executives on the path to digital transformation. We prepare companies for the transformation of a networked, global world and accompany them in the development of new working environments, the use of digital tools and the setup of their teams.

Consulting Request

References

Recommendations

UX360° – Certified UX & Usability Expert

UX360° – Certified UX & Usability Expert

User Experience Design & Usability for Web, Tablet and Smartphone - UX Design Course

Contents

User Experience & Usability Basics

From the workings of the human brain through digital ecosystems to definitions, disciplines, phases and methods in UX design.

User Research & Usability Testing

Get to know the personas of your users and test the developed products.

Business & Product Strategy

Develop a product vision and goals in a team, define KPIs and establish the ROI.

Product requirements & Scope

Requirements for features and content along with user stories and content strategy

Information Architecture & Navigation

Development of information architecture, the definition of navigation structure and technique and defining user flows.

Interaction Design & Prototyping

Interaction design with sketches, wireframes and interactive prototypes.

User Interface Design & Styleguide

Starting with the definition of a new visual style guide, to the design of individual screens, to animations, transitions and fadings.

Accomplishments

Internet, tablets and smartphones have already become our constant companions. A large proportion of people in “developed countries” is „always on”. Content, features and applications will therefore be used across channels, so as media information and services which should be always and everywhere available. For this to happen meaningful and with a positive user experience, people who are able to conceive intelligent and user-friendly concepts for various media and devices are required.

What to expect in this ux design course

An excellent „user experience“ satisfies customers, increases credibility, allows a positive reception on social networks and improves a firm’s reputation. In this seminar, you will learn to develop successful and user-friendly websites, apps and software for your customers enjoyable and pleasant.

What you will learn in this ux design course

UX360 ° seminar empowers you to successfully design digital products or services and information services, but also to create content, structure and functionality for interactive products and services. You will learn the full range of methods of user experience design and how to practically apply them – from analysis to strategy to designing, prototyping and testing of developed solutions. You will even be able to conceive websites and apps, brief and control external service providers or communicate competently with internal stakeholders and advice them.

Who should attend this ux design course

This seminar was developed for designers, developers, consultants, speakers, project and product managers, marketing and content managers, and scrum product owners, who are responsible for the conceptual and strategic development of products, services and systems in agencies, companies and organizations.

X8® - Our Training Concept

Agenda

Fundamentals & backgrounds 
The human brain, the digital eco system, the mature business, the user experience designer’s profession

Definitions & disciplines 
User experience design, human/user centered design, interaction design, usability, information architecture, user interface design

Phases & methods 
User analysis & design research, business goals & product strategy, product scope & requirements, information architecture & navigation, information & interaction design, user interface design & styleguide

Rules & standards 
Mental models, eight golden rules, principles of interaction design, Don’t make me think, 10 usability heuristics, DIN ISO norms 9241-110, design laws, Apple interface guidelines, Google material design, Hick’s und Fitts’s law

Practical exercises: Collaborative UX research for UX & usability basics

 

Personas 
User types, user segmentation, user goals and needs, market research vs. design research

Practical exercises: Developing personas, presentation, feedback and discussion

Customer lifecycle
Customer lifecycle, task analysis & definition, cognitive task analysis, top tasks

Practical exercises: Creating a customer lifecycle with top tasks, presentation, feedback and discussion

Customer journey and experience
Customer journey, service experience, touch points, experience mapping

User scenarios
User scenarios, use cases, use contexts

Practical exercises: Developing a user scenario with all use cases, presentation, feedback and discussion

Competition and market analysis
Benchmarking, best practices, evaluation models, performance metrics

Product analysis
SUS System Usability Scale, Google heart framework, expert review/heuristic evaluation, content audit, online survey

Usability testing
First click testing, A/B testing, usability lab, remote testing, mouse tracking, eye tracking, retrospective Think Aloud

Practical exercises: Implementing a live usability test for a selected application

Web analytics
Google Analytics, Adobe Analytics, Piwik Open Analytics …

Business strategy
Business goals, goal definition

Product strategy
Product vision, UX principles, mission statement, value proposition, business model, success criteria, ROI (return on invest), KPIs (Key Performance Indicators), UX strategy

Practical exercises: Developing a product strategy using the product vision board, presentation, feedback and discussion

Functional specification
Requirement analysis and definition, capability and scope matrix, user stories, user story mapping

Content strategy
Content strategy, SEO, Content life cycle, voice of tone

Practical exercises: Developing a content strategy using the content strategy planner, presentation, feedback and discussion

Project planning & organization
Stakeholder management, agile & lean UX, design sprints

 

Informationsarchitektur & Sitemap
Information architecture, organization structures/schemata, sitemap, categorization and labeling, card sorting

Practical exercises: Developing a information architecture using card sorting, presentation, feedback and discussion

Navigation & search
Navigation techniques, navigation logic and hierarchy, search, filters and sorting

Practical exercises: Developing and (tree-)testing a navigation, presentation, feedback and discussion

Processes & flows
Process design, flow charts (user flows, screen flows), cores & paths

 

Sketches, scribbles & sketchnotes
Sketches, sketchnotes, stenciling, paper prototypes, paper cut-outs, design studio

Practical exercises: Creating first sketches and drafts of screens and features using the design studio-method (Lo-fi prototyping), presentation, feedback and discussion

Wireframes & prototypes
Atomic design, information design, wireframes, interactive prototypes

Practical exercises: Selecting and refining sketches into wireframes (me-fi prototyping) with Balsamiq, Sketch and others

Interaction design & design patterns
Design patterns, micro interactions, feedback and gesture operating, dynamic panels and states

Practical exercises: Refining and implementing wireframes into interactive, click-able prototypes (hi-fi prototyping) with Azure, UXPin, Proto.io, Principle and others, presentation, feedback and discussion

Responsive design
Layout types (fixed, fluid , adaptive, responsive), design grids, break points, mobile first, workflow

Mobile design
Devices and operating systems, tips and tricks, gestures and interaction, animations and transitions

 

Styleguide & graphical elements
Corporate design, color palette, typography and fonts, UI patterns, graphical elements, layout grids, text and tonality, images, videos and sound, mood board

Practical exercises: Creating a mood board with imagery, color palette and font selection as design basis

Screen design & animations
UI kits, animations, transitions, fadings, micro interactions

Design & UI trends
One pager, flat UI, poster art and typography, image and video backgrounds

Benefits

TRAINER

Testimonials

Informations

Facts & Figures
Duration: 5 Days
Scope: 35 hours / 46 lessons
Effort: 7 hours per day
Language: English
Participant: Minimal | Maximum
Cancellation: Up to 14 days before the start of the seminar free of charge

Times: 9 a.m. – 12 p.m. & 13 p.m. – 4 p.m. 

Contact person
Carola Klein

Certificate

Certified UX & Usability Expert

The certificate “Certified UX & Usability Expert” of the XDi – Experience Design Institute is awarded for the completed seminar, the active participation in the practical exercises as well as the final presentation. The certificate is recognized by the UXPA and the Interaction Design Foundation and enjoys an international reputation.

Our Services

XDi'Inhouse
We also offer the possibility of special in-house company training tailored to your needs. A company training is particularly suitable if you want to train entire teams in experience design methodologies and want to establish the appropriate knowledge in your company.

In-House Request

XDi'360°

You achieve the most sustainable learning success with a good mixture of training, coaching and consulting. All XDi trainings can be combined with individual coaching and accompanying consulting services to form a "Continious Improvement Program" for continuous development.

XDi'360°Request

XDi'Coaching

In order to support your team or individual team members in a targeted way and to promote them more strongly, we have developed a special coaching offer. We coach you on all topics of our further training courses. Just let us know exactly how we can support you.

Coaching Request

XDi'Consulting

We advise companies and their executives on the path to digital transformation. We prepare companies for the transformation of a networked, global world and accompany them in the development of new working environments, the use of digital tools and the setup of their teams.

Consulting Request

References

Recommendations

Certified User Experience Designer

Certified User Experience Designer

User Experience Design for Web, Mobile & Software - Guided E-Learning UX Design Bootcamp with Mentor and "Bildungsgutschein"

Bildungs- gutschein
E-Learning Bootcamp
Personal Mentoring
Flexible Learning Time
Job Ready Practice
 

CONTENTS

User Experience & Usability Basics

From how the human brain works to digital ecosystems to definitions, disciplines, phases and methods in UX design.

Research, Analysis & Testing

Using personas, customer journeys and user scenarios to get to know its users and analyze and test the products developed.

Strategy, Requirements & Planning

Develop product strategy, define requirements and plan implementation in an agile manner

Contents, Structures & Processes

Develop information architecture, determine navigation structure and technique, and define user flows.

Information Design & Interaction Design

Interaction design with sketches, wireframes and interactive prototypes.

User Interface Design & Visual Design

From the definition of a visual style guide, to the design of individual screens, to animations, transitions and fadings.

LEARNING JOURNEY

Start your learning journey to "Certified User Experience Designer".

  • bulletYou will work on a project and apply the methods taught in practice.
  • bulletIn the process, you will be accompanied by an experienced mentor and supported in building a portfolio.
  • bulletYou will receive a lot of theoretical input in the form of articles.
  • bulletYou can permanently check your level of knowledge by means of quizzes.
  • bulletIn live trainings, you will learn how to use relevant tools in interactive settings.
  • bulletIn our community, you can exchange ideas with other participants. 
  • bulletIn moderated live sessions, you can ask questions and exchange ideas.
  • bulletIn short retrospectives, you reflect on the knowledge you have acquired and the methods you have learned.
VectorAsset 33Bestätigung

Course offer for your education voucher (Bildungsgutschein)

Would you like to finance your course with an education voucher (Bildungsgutschein) from the Federal Employment Agency? Then request a non-binding course offer now.

Request a course offer
WHAT TO EXPECT IN THIS UX DESIGN COURSE

The profession of User Experience Designer has become increasingly differentiated over the past two decades. A good user experience designer should be able to understand his target groups, develop a product strategy, define requirements and formulate them in user stories, develop information architecture, navigation and user flows, implement and test interaction designs as prototypes and visually adapt screen designs design. In this intensive online course lasting several months, you will learn to do all this with the support of a personal mentor so that you can then develop innovative, successful and user-friendly digital products yourself that satisfy users and customers and are fun for them.

WHAT YOU WILL LEARN IN THIS UX DESIGN COURSE

This online course will enable you to successfully design websites, mobile apps and software with an excellent user experience. You will get to know the entire range of methods and processes of user experience design in order to be able to design innovative, intelligent and useful products. You will get to know the individual levels and phases of theoretical user experience design and apply them in practice – you will deal with user research, analysis and testing, with product strategies, requirements and planning, with content, structures and processes as well as information, interaction and user interfaces Design. After completing the training, you will be able to design successful, digital information offers.

WHO SHOULD ATTEND THIS UX DESIGN TRAINING

You can take part in this online course with an Bildungsgutschein from the Employment Agency. If you are registered as looking for a job, you can apply for an education voucher at the Employment Agency. We have created an application guide for this.

Job seekers who want to increase their chances on the job market or qualify for a new job.

Career changers who want to reorient themselves, improve their job prospects or advance their careers.

Career starters who have completed school or vocational training, who want to position themselves for the future and successfully start their professional life or who are aiming for a degree.

People who work or want to work in companies, agencies and consultancies on the development of websites, apps and software.

People who are or want to be in the fields of design, marketing, media, IT, management, consulting and customer service.

People who specialise in user experience design and want to acquire solid practical knowledge.

ACCOMPLISHMENTS

CURRICULUM

The Human Brain, The Digital Ecosystem, The Mature Enterprise, The Profession of the User Experience Designer

User Experience Design, Human/User Centered Design, Interaction Design, Usability, Information Architecture, User Interface Design

Mental Models, Eight Golden Rules, Principles of Interaction Design, Don’t make me think, 10 Usability Heuristics, DIN ISO standards 9241-110, Gestalt laws, Apple Interface Guidelines, Google Material Design, Hick’s and Fitts’s law

Practice: UX Research to UX & Usability Basics 

Questionnaires and Interviews
Surveys, types of interviews, ethnographic field research

Practice: Creation of a questionnaire and implementation of an interview

Personas & Empathy Maps
User types, user segmentation, user goals and needs, market research vs. design research

Practice: Creation of a persona, presentation and feedback with mentor

Customer Life Cycle
Customer Life Cycle, Task Analysis & Definition, Cognitive Task Analysis, Top Tasks

Practice: Development of a customer lifecycle, presentation and feedback with mentor

Customer Journey & Experience Maps
Customer journey, service experience, touchpoint, experience mapping

Practice: Development of a customer journey map, presentation and feedback with mentor

User Scenarios, Use Cases & User Stories
User scenarios, use cases, user stories, contexts of use

Practice: Development of a user scenario, presentation and feedback with mentor

product Analysis
SUS System Usability Scale, Google Heart Framework, Expert Review/Heuristic Evaluation, Content Audit, Online Survey

Usability Testing
First Click Testing, A/B Testing, Usability Lab, Remote Testing, Mouse Tracking, Eye Tracking, Retrospective Think Aloud

Practice: Conducting a live usability test, presentation and feedback with mentor

Web Analytics
Fields of investigation and key figures, data platforms and research institutes, analysis tools (Google Analytics, Amazon Forecast…)

Benchmarking, best practices, evaluation models, performance metrics

Corporate Strategy
Company goals, goal definition

Product Strategy
Product vision, UX principles, mission statement, value proposition, business model, success criteria, ROI (return on invest), KPIs (key performance indicators), UX strategy

Practice: Development of a product vision, presentation and feedback with mentor

Functional Specification
Requirements analysis and definition, capability and scope matrix, user stories, user story mapping

Practice: Creation of a user story map, presentation and feedback with mentor

Content Strategy
Content strategy, SEO, content life cycle, voice of ton

Practice: Creation of a content strategy, presentation and feedback with mentor

Stakeholder Management, Agile & Lean UX, Design Sprints

Information architecture, organizational structures/schemes, sitemap, categorization and labeling, card sorting

Practice: Development of an information architecture using card sorting, presentation and feedback with a mentor

Navigation techniques, navigation logic and hierarchy, search, filter and sorting

Practice: Development and testing of a navigation, presentation and feedback with Mentor

Sketches, Scribbles & Sketch notes
Sketches, sketch notes, stencilling, paper prototypes, paper cutouts, design studio

Practice: Creation of lo-fi prototypes, presentation and feedback with mentor

Wireframes & Prototyping
Atomic Design, Informationsdesign, Wireframes, Interaktive Prototypen

Praxis: Refinement of Lo-Fi prototypes to wireframes (Me-Fi prototypes) with Balsamiq, Sketch and others, presentation and feedback with Mentor

Interaction design, design patterns, micro-interactions, feedback and gesture control, dynamic panels and states

Practice: Further development of the wireframes into interactive, clickable prototypes (hi-fi prototyping) with Figma, Adobe XD, Axure and others, presentation and feedback with Mentor

Responsive Design
Layout types (Fixed, Fluid, Adaptive, Responsive), design grid, breakpoints, mobile first, workflow

Mobile App vs. Responsive Website
Mobile Website, Responsive Website, Webapps, Native Apps

Mobile Design
Devices and operating systems, tips and tricks, gestures and interaction, animations and transitions

Colors, typography, image elements, graphic elements, page layout & design grid, navigation, text and tonality, mood boards

Practice: Creation of a mini style guide and mood board with imagery, color palette and font selection as a design basis, presentation and feedback with mentor

Style Guides, Pattern Libraries, UI Kits, Design Systems, Atomic Design

Screen/page structure, UI kits, animations & transitions, micro-interactions, transitions, fadings

Practice: Graphic design of individual screens based on the style guide, presentation and feedback with mentor

Design-Trends
Voice, “mobile-friendly” design, personalization, dark mode, motion & microinteraction, artificial intelligence & augmented reality

UI Trends
Illustration, Big & bold typography, Geometric layout, Bright bright colors with strong contrasts, Gradients

UI & Design Trends in Retrospect
One pager, flat design, material design, stage designs, video stages

Practice: Conduct trend research and find examples of successful implementation of these trends, presentation and feedback with Mentor

Benefits

DATES & APPLICATION

Choose a payment option and your preferred date and register for our "Certified User Experience Designer" bootcamp.

I already have a "Bildungsgutschein"
I do not have a "Bildungsgutschein" yet

If you are registered in Germany and are looking for work or you are about to be made redundant, then you can apply for an education voucher at the employment agency. To find out if you are eligible for an education voucher, you will need to speak with your local employment agency. If you meet the requirements, you will receive an education voucher that entitles you to attend this XDi continuing education program free of charge. To get a step-by-step guide to this process, then take a look at our "Application Guide".

Find your local "Agentur für Arbeit" and make an appointment

If you have never been in contact with the employment agency before, simply find your local employment agency by searching online, e.g. "Agentur für Arbeit Köln" or "Agentur für Arbeit in meiner Nähe". Once you have made an appointment, you will be assigned an advisor.

Find your local Arbeitsagentur

Step-by-step instructions for applying for an education voucher (Bildungsgutschein) at the Agentur für Arbeit

Use our complete application guide to prepare for your employment with the employment agency and convince your advisor to approve your participation in the course. It contains the documents you need for the appointment.

Application guide

Request your personal course proposal from the XDi.

You may need to provide this document to the employment agency. This will only take a few minutes!

Request course proposal

Do you still have questions?

We are happy to support you in any way! Get in touch with us.

Get in touch

You have an education voucher (Bildungsgutschein) from the employment agency (Agentur für Arbeit) and would like to be trained as a "Certified User Experience Designer"! Then you can start now - you can register. It takes 10-14 days to complete the registration process. Please keep this in mind when choosing your start date.

Next start dates

Tuesday, 02.04.2024
Tuesday, 02.04.2024
Enough places
Max 8 Participant
Enough places
Execution guaranteed
Monday, 08.04.2024
Monday, 08.04.2024
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Enough places
Execution guaranteed
Monday, 15.04.2024
Monday, 15.04.2024
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Execution guaranteed
Monday, 22.04.2024
Monday, 22.04.2024
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Execution guaranteed
Monday, 29.04.2024
Monday, 29.04.2024
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Execution guaranteed
Monday, 06.05.2024
Monday, 06.05.2024
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Monday, 13.05.2024
Monday, 13.05.2024
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Execution guaranteed
Tuesday, 21.05.2024
Tuesday, 21.05.2024
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Monday, 27.05.2024
Monday, 27.05.2024
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Monday, 03.06.2024
Monday, 03.06.2024
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Monday, 10.06.2024
Monday, 10.06.2024
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Monday, 17.06.2024
Monday, 17.06.2024
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Monday, 24.06.2024
Monday, 24.06.2024
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Execution guaranteed

Our offer for you

Pay once the total amount of 6.240,00 €.

Next start dates

Tuesday, 02.04.2024
Tuesday, 02.04.2024
Enough places
Max 8 Participant
Enough places
Execution guaranteed
Monday, 08.04.2024
Monday, 08.04.2024
Enough places
Max 8 Participant
Enough places
Execution guaranteed
Monday, 15.04.2024
Monday, 15.04.2024
Enough places
Max 8 Participant
Enough places
Execution guaranteed
Monday, 22.04.2024
Monday, 22.04.2024
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Max 8 Participant
Enough places
Execution guaranteed
Monday, 29.04.2024
Monday, 29.04.2024
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Max 8 Participant
Enough places
Execution guaranteed
Monday, 06.05.2024
Monday, 06.05.2024
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Enough places
Execution guaranteed
Monday, 13.05.2024
Monday, 13.05.2024
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Max 8 Participant
Enough places
Execution guaranteed
Tuesday, 21.05.2024
Tuesday, 21.05.2024
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Max 8 Participant
Enough places
Execution guaranteed
Monday, 27.05.2024
Monday, 27.05.2024
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Max 8 Participant
Enough places
Execution guaranteed
Monday, 03.06.2024
Monday, 03.06.2024
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Enough places
Execution guaranteed
Monday, 10.06.2024
Monday, 10.06.2024
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Enough places
Execution guaranteed
Monday, 17.06.2024
Monday, 17.06.2024
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Enough places
Execution guaranteed
Monday, 24.06.2024
Monday, 24.06.2024
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Max 8 Participant
Enough places
Execution guaranteed

Our offer for you

Pay a one-time fee of 2.580,00 € to secure your place in the training. After that, you conveniently pay 2x 1.980,00 € in intervals of 30 days, starting four weeks after the start of your continuing education.

Next start dates

Tuesday, 02.04.2024
Tuesday, 02.04.2024
Enough places
Max 8 Participant
Enough places
Execution guaranteed
Monday, 08.04.2024
Monday, 08.04.2024
Enough places
Max 8 Participant
Enough places
Execution guaranteed
Monday, 15.04.2024
Monday, 15.04.2024
Enough places
Max 8 Participant
Enough places
Execution guaranteed
Monday, 22.04.2024
Monday, 22.04.2024
Enough places
Max 8 Participant
Enough places
Execution guaranteed
Monday, 29.04.2024
Monday, 29.04.2024
Enough places
Max 8 Participant
Enough places
Execution guaranteed
Monday, 06.05.2024
Monday, 06.05.2024
Enough places
Max 8 Participant
Enough places
Execution guaranteed
Monday, 13.05.2024
Monday, 13.05.2024
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Max 8 Participant
Enough places
Execution guaranteed
Tuesday, 21.05.2024
Tuesday, 21.05.2024
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Max 8 Participant
Enough places
Execution guaranteed
Monday, 27.05.2024
Monday, 27.05.2024
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Max 8 Participant
Enough places
Execution guaranteed
Monday, 03.06.2024
Monday, 03.06.2024
Enough places
Max 8 Participant
Enough places
Execution guaranteed
Monday, 10.06.2024
Monday, 10.06.2024
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Enough places
Execution guaranteed
Monday, 17.06.2024
Monday, 17.06.2024
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Max 8 Participant
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Execution guaranteed
Monday, 24.06.2024
Monday, 24.06.2024
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Enough places
Execution guaranteed

TRAINER

TESTIMONIALS

Satistisfaction_Guarantee_Stamp

SATISFACTION GUARANTEE - 14 DAYS TRIAL

You can test this training up to 14 days after the start without risk. If you find that the training does not meet your needs, you can cancel your participation without additional costs.

Contact & Callback

If you have any questions about this training, you can reach us at the email address intouch@xd-i.com and by phone at: +49 30 52001310

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INFORMATIONS

icon Guided E-Learning | Full-time / Part-time

Format: Guided E-Learning
Intensity: Full-time & Part-time
Duration: 3,5+ Months | 10-40h per Week
Scope: 375h | 500TU
Level: Beginner | Intermediate
Times: Daily -
Language: English
Trainer: 1
Minimum participants: 1
Max. Participants: 8

ansprech icon Cancellation & Rebooking

  • bulletCancellation free of charge up to 14 days before the start date
  • bulletFree rebooking up to 14 days before start
  • bulletFree rebooking in case of illness
Contact person
Valentina Caronia

FAQ

Certificate

Certified User Experience Designer

For the completed training you will receive the certificate “Certified User Experience Designer” from the XDi – Experience Design Institute. The certificate is recognised by the German UPA, the Interaction Design Foundation and the UXPA and now enjoys an international reputation.

REFERENCES

You may also be interested in

EN_2020-12-09_UXD_Berlin

Certified UX & Usability Specialist

UX Design & Interaction Design für Web, Tablet & Smartphone

Contents

User Experience & Usability Basics

From basics and backgrounds to the disciplines, concepts and principles of user experience design.

User Research & Task Analysis

Get to know your users and their needs with personas and user scenarios.

Product requirements & Scope

Requirements for features and content including user stories and content strategy

Information Architecture & Navigation

Developing information architecture and navigation design.

Interaction Design & Information Design

Interaction and information design with sketches, wireframes and interactive prototypes.

User Interface Design & Styleguide

From the definition of a visual style guide, to the design of individual screens, to animations, transitions and fadings.

Digital media have long been established in all walks of life. Internet, tablets and smartphones have become our constant companions. Content, features and applications will therefore be used across channels, and media convergent – information and services should be always and everywhere available. Numerous contents of various kinds should be brought to the various digital devices such as desktop PC, mobile and tablet in an adequate way.

What to expect

Knowledges and skills in the professions user experience design and usability are important and demanded more than ever. They are becoming increasingly extensive, differentiating themselves further and require special expertise. In this seminar, we enable participants to develop world class user interfaces for websites, apps and other screen-based applications.

What you will learn

This seminar enables you to successfully develop websites, mobile apps and browser-based software conceptually. You will learn the methods, phases and processes in the design of digital products and get specific tools“ and „Guidelines“ for designing interactive products with an excellent user experience. You will also learn to design contents, structures and functionalities for websites, mobile and software applications.

Who should participate

This seminar was developed for designers and design managers, project and product managers, web and software developers, presenters and editors, copywriters and concept developers, marketing and content managers, media and Information Officer, Information and Interaction Manager, social media consultants and managers, usability engineers, Scrum Master and Product Owner who are responsible for the conceptual and strategic development of websites and apps in agencies, companies and organizations.

Agenda

Welcome, getting to know and warm up

Fundamentals & backgrounds
The human brain, the digital eco system, the mature business, the user experience designer’s profession

Definitions & disciplines
User experience design, human/user centered design, interaction design, usability, informa- tion architecture, user interface design

Phases, methods and tools
User analysis & design research, business goals & product strategy, product scope & re- quirements, information architecture & navigation, information & interaction design, user interface design & styleguide

Rules & standards
Mental models, eight golden rules, principles of interaction design, Don’t make me think, 10 usability heuristics, DIN ISO norms 9241-110, design laws, Apple interface guidelines, Google material design, Hick’s und Fitts’s law

Practical exercises: Collaborative UX research for UX & usability basics

Personas
User types, user segmentation, user goals and needs, market research vs. design research

Practical exercises: Developing personas, presentation, feedback and discussion

User Scenarios
User scenarios, use cases, use contexts

Practical exercises: Developing a user scenario with all use cases, presentation, feedback and discussion

Retrospective, reflection and integration

Review, Preview and calibration

Functional specification
Requirement analysis and definitions, capability and scope matrix, user stories, user story mapping

Practical exercise: Creating a user story map, presentation,  feedback and discussion

Content strategy
Content strategy, SEO, Content life cycle, voice of ton

Practical exercises: Developing a content strategy using the content strategy planner, presen- tation, feedback and discussion

Retrospektive, reflexion and integration

Information architecture, organization structures/schemata, sitemap, categorization and labeling, card sorting

Practical exercises: Developing a information architecture using card sorting, presentation, feedback and discussion

 

Navigation technique, navigation logic and hierarchy, search, filters and sorting

Process design, flowcharts (user flows, screen flows), cores and paths

Retrospective, reflection and integration

Review, Preview and calibration

Sketches, scribbles and sketchnotes
Sketches, sketchnotes, stenceling, paper prototypes, paper cutouts, Design Studio

Practical exercise: Creating first sketches and drafts of screens and features using the design studio-method (Lo- prototyping), presentation, feedback and discussion

Wireframes and prototypes
Atomic design, wireframing (site structure, grids and stencils, using, placing and prioritizing of interface elements), interactive prototypes (with Azure, UXPin, InVision, Pop)

Practical exercise: Selecting and refining sketches into wireframes (me- prototyping) with Balsamiq, Sketch and others

Design patterns, micro interactions, feedback and gesture operating, dynamic panels and states

Practical exercise: Refining and implementing wireframes into interactive, click-able proto- types (hi- prototyping) with Azure, UXPin, Proto.io, Principle and others, presentation, feed- back and discussion

Retrospektive reflexion and integration

Corporate design, color pallet, typography and fonts, UI patterns, graphical elements

Practical exercise: Creating a mood board with imagery, color pallet and font selection as design basis, presentation and feedback

 

Screen design & animations
Animations, transitions, fadings, micro interactions

Design & UI trends
One pager, flat UI, poster art and typography, image and video backgrounds

Final presentation, results, final feedback, exchange and discussion

Tips, links and sources, certificates, good-byes

DATES

10% discount for self-payers and up to 20% discount for the registration of several employees at one seminar

Discount


Ask for discounts for the registration to multiple seminars

5%
for the registration of 2 employees

10%
for the registration of 3 employees

15%
for the registration of 4+ employees

TRAINER

Testimonials

Information





Facts & Figures
Duration: 3 Days
Language: English
Participant: Minimal | Maximum
Cancellation: Up to 14 days before the start of the seminar free of charge

Times: 10 a.m. – 5 p.m. | 9 a.m. – 5 p.m.

UX Design Course

Contact person

Certificate

Certified UX & Usability Specialist

The certificate “Certified UX & Usability Specialist” of the XDi – Experience Design Institute is awarded for the completed seminar, the active participation in the practical exercises as well as the final presentation.

The certificate is recognized by the UXPA and the Interaction Design Foundation and enjoys an international reputation.

Accomplishments

Benefits

Our Services


XDi'Inhouse

We also offer the possibility of special in-house company training tailored to your needs. A company training is particularly suitable if you want to train entire teams in experience design methodologies and want to establish the appropriate knowledge in your company.

In-House Request


XDi'360°

You achieve the most sustainable learning success with a good mixture of training, coaching and consulting. All XDi trainings can be combined with individual coaching and accompanying consulting services to form a "Continious Improvement Program" for continuous development.

XDi'360°Request


XDi'Coaching

In order to support your team or individual team members in a targeted way and to promote them more strongly, we have developed a special coaching offer. We coach you on all topics of our further training courses. Just let us know exactly how we can support you.

Coaching Request


XDi'Consulting

We advise companies and their executives on the path to digital transformation. We prepare companies for the transformation of a networked, global world and accompany them in the development of new working environments, the use of digital tools and the setup of their teams.

Consulting Request

X8® - Our Training Concept

References

Recommendations

EN_2020-11-18_UXD_Munich

Certified UX & Usability Specialist

UX Design & Interaction Design für Web, Tablet & Smartphone

Contents

User Experience & Usability Basics

From basics and backgrounds to the disciplines, concepts and principles of user experience design.

User Research & Task Analysis

Get to know your users and their needs with personas and user scenarios.

Product requirements & Scope

Requirements for features and content including user stories and content strategy

Information Architecture & Navigation

Developing information architecture and navigation design.

Interaction Design & Information Design

Interaction and information design with sketches, wireframes and interactive prototypes.

User Interface Design & Styleguide

From the definition of a visual style guide, to the design of individual screens, to animations, transitions and fadings.

Digital media have long been established in all walks of life. Internet, tablets and smartphones have become our constant companions. Content, features and applications will therefore be used across channels, and media convergent – information and services should be always and everywhere available. Numerous contents of various kinds should be brought to the various digital devices such as desktop PC, mobile and tablet in an adequate way.

What to expect

Knowledges and skills in the professions user experience design and usability are important and demanded more than ever. They are becoming increasingly extensive, differentiating themselves further and require special expertise. In this seminar, we enable participants to develop world class user interfaces for websites, apps and other screen-based applications.

What you will learn

This seminar enables you to successfully develop websites, mobile apps and browser-based software conceptually. You will learn the methods, phases and processes in the design of digital products and get specific tools“ and „Guidelines“ for designing interactive products with an excellent user experience. You will also learn to design contents, structures and functionalities for websites, mobile and software applications.

Who should participate

This seminar was developed for designers and design managers, project and product managers, web and software developers, presenters and editors, copywriters and concept developers, marketing and content managers, media and Information Officer, Information and Interaction Manager, social media consultants and managers, usability engineers, Scrum Master and Product Owner who are responsible for the conceptual and strategic development of websites and apps in agencies, companies and organizations.

Agenda

Welcome, getting to know and warm up

Fundamentals & backgrounds
The human brain, the digital eco system, the mature business, the user experience designer’s profession

Definitions & disciplines
User experience design, human/user centered design, interaction design, usability, informa- tion architecture, user interface design

Phases, methods and tools
User analysis & design research, business goals & product strategy, product scope & re- quirements, information architecture & navigation, information & interaction design, user interface design & styleguide

Rules & standards
Mental models, eight golden rules, principles of interaction design, Don’t make me think, 10 usability heuristics, DIN ISO norms 9241-110, design laws, Apple interface guidelines, Google material design, Hick’s und Fitts’s law

Practical exercises: Collaborative UX research for UX & usability basics

Personas
User types, user segmentation, user goals and needs, market research vs. design research

Practical exercises: Developing personas, presentation, feedback and discussion

User Scenarios
User scenarios, use cases, use contexts

Practical exercises: Developing a user scenario with all use cases, presentation, feedback and discussion

Retrospective, reflection and integration

Review, Preview and calibration

Functional specification
Requirement analysis and definitions, capability and scope matrix, user stories, user story mapping

Practical exercise: Creating a user story map, presentation,  feedback and discussion

Content strategy
Content strategy, SEO, Content life cycle, voice of ton

Practical exercises: Developing a content strategy using the content strategy planner, presen- tation, feedback and discussion

Retrospektive, reflexion and integration

Information architecture, organization structures/schemata, sitemap, categorization and labeling, card sorting

Practical exercises: Developing a information architecture using card sorting, presentation, feedback and discussion

 

Navigation technique, navigation logic and hierarchy, search, filters and sorting

Process design, flowcharts (user flows, screen flows), cores and paths

Retrospective, reflection and integration

Review, Preview and calibration

Sketches, scribbles and sketchnotes
Sketches, sketchnotes, stenceling, paper prototypes, paper cutouts, Design Studio

Practical exercise: Creating first sketches and drafts of screens and features using the design studio-method (Lo- prototyping), presentation, feedback and discussion

Wireframes and prototypes
Atomic design, wireframing (site structure, grids and stencils, using, placing and prioritizing of interface elements), interactive prototypes (with Azure, UXPin, InVision, Pop)

Practical exercise: Selecting and refining sketches into wireframes (me- prototyping) with Balsamiq, Sketch and others

Design patterns, micro interactions, feedback and gesture operating, dynamic panels and states

Practical exercise: Refining and implementing wireframes into interactive, click-able proto- types (hi- prototyping) with Azure, UXPin, Proto.io, Principle and others, presentation, feed- back and discussion

Retrospektive reflexion and integration

Corporate design, color pallet, typography and fonts, UI patterns, graphical elements

Practical exercise: Creating a mood board with imagery, color pallet and font selection as design basis, presentation and feedback

 

Screen design & animations
Animations, transitions, fadings, micro interactions

Design & UI trends
One pager, flat UI, poster art and typography, image and video backgrounds

Final presentation, results, final feedback, exchange and discussion

Tips, links and sources, certificates, good-byes

DATES

10% discount for self-payers and up to 20% discount for the registration of several employees at one seminar

Discount


Ask for discounts for the registration to multiple seminars

5%
for the registration of 2 employees

10%
for the registration of 3 employees

15%
for the registration of 4+ employees

TRAINER

Testimonials

Information





Facts & Figures
Duration: 3 Days
Language: English
Participant: Minimal | Maximum
Cancellation: Up to 14 days before the start of the seminar free of charge

Times: 10 a.m. – 5 p.m. | 9 a.m. – 5 p.m.

UX Design Course

Contact person

Certificate

Certified UX & Usability Specialist

The certificate “Certified UX & Usability Specialist” of the XDi – Experience Design Institute is awarded for the completed seminar, the active participation in the practical exercises as well as the final presentation.

The certificate is recognized by the UXPA and the Interaction Design Foundation and enjoys an international reputation.

Accomplishments

Benefits

Our Services


XDi'Inhouse

We also offer the possibility of special in-house company training tailored to your needs. A company training is particularly suitable if you want to train entire teams in experience design methodologies and want to establish the appropriate knowledge in your company.

In-House Request


XDi'360°

You achieve the most sustainable learning success with a good mixture of training, coaching and consulting. All XDi trainings can be combined with individual coaching and accompanying consulting services to form a "Continious Improvement Program" for continuous development.

XDi'360°Request


XDi'Coaching

In order to support your team or individual team members in a targeted way and to promote them more strongly, we have developed a special coaching offer. We coach you on all topics of our further training courses. Just let us know exactly how we can support you.

Coaching Request


XDi'Consulting

We advise companies and their executives on the path to digital transformation. We prepare companies for the transformation of a networked, global world and accompany them in the development of new working environments, the use of digital tools and the setup of their teams.

Consulting Request

X8® - Our Training Concept

References

Recommendations