Dong-Chu Ahn successfully completed an industrial design degree in Darmstadt (2005) and worked as a design strategist in the automotive sector. He has worked primarily as a project manager, product owner and IT consultant for mid-sized companies and large international corporations to drive agile development and digital transformation. He uses methods from design thinking, product management and SCRUM. He is also a freelance IT trainer in the areas of SCRUM, Prince2, ITIL, ISO 27001.

Norbert Barnikel is considered by experts to be a man of the early days of digitization and is an evangelist for innovation in Germany. He has been a strategic and operational digital thought leader and advocate for the digital marketing transformation since the 1990s. His digital mindset is made up of science, research, teaching and practice. He passes on this comprehensive know-how on innovative ability and the facets of digital business transformation to companies and organizations in 9 countries and 3 continents as a lecturer. As a speaker at events and international congresses, Norbert Barnikel inspires participants with his combination of a relaxed style of presentation, understandable practical examples and everyday tips.

Almost 10 years ago, Javier traveled to Barcelona to specialize in mobile design, learning UX for apps since the first versions of iOS and Android. All his experience was put into ‘Designing Mobile Apps’ a book he co-wrote. The repercussions of this project took him to make part of different design events and conferences around the world, such as Colombia 3.0, UX Spain, UX Sofia and different editions of Campus Party. Javier has taught design at ELISAVA and IED, the two most well-known design schools in Barcelona. Besides this, he has held and co-organised design workshops in more than 15 countries around the world, from Brazil to China.

Dr. Reinhard Ematinger combines tried-and-tested tools from Business Model Generation, Value Proposition Design, LEGO SERIOUS PLAY ®, Service Design Thinking, Jobs-to-be-Done and Lean Startup to offer his customers and participants impulses for designing, testing and implementing functioning business models and inspiring customer benefits. In addition to his international assignments as a speaker and consultant, over 100 semesters of teaching assignments at 15 public and private universities in Germany and Austria, several non-fiction books and more than 20 years of corporate experience in IT consulting, business development and corporate universities ensure the relevance and standard of his lectures and workshops.

After a long period of experimentation with various creative and innovative methods from art, design and business, Galina found her home in the culture and organizational principles of design thinking. She enjoys constantly expanding this basis with new exciting frontiers such as mindfulness and group-based emotional work. Galina believes it is important to support individuals and teams in the process of opening something new and internalizing it through practical experience and then anchoring it in the organization and start-up reality.

Jimmy Elias is a multidisciplinary Creative Director. Whether creating a digital experience, complex service systems, strategy or a brand, Jimmy finds pleasure bridging function with aesthetics – transforming clients’ requests into human-centric experiences. In the past years, Jimmy emphasised crafting experiences in the digital sphere, during which he served as Creative Lead for experience design on award-winning projects, for clients such as Nike, Mazda, and Covestro. Today, Jimmy specialises in a multidisciplinary service in which Experience Design, Research, Strategy and Art Direction intertwine. In parallel, he is a guest lecturer in Design Research, mainly holding workshops and talks around user experience design.

Christine Fish is a product strategist, agile UX practitioner, and design educator working with global clients to champion co-creation, human-centered design, empathy and conceptual thinking to envision meaningful products that align with business needs.

Christian Fox is an independent UX conceptual designer, who assists companies in designing their digital products. He studied digital media and has been implementing successful relaunch and optimization projects for more than 8 years. Whether portal, shop, intranet or app – the user focus runs through all phases of his projects. Christian’s main areas of expertise are UX research, usability and prototyping.

Born in Vienna, she has dedicated herself entirely to service and customer enthusiasm since her combined studies in Psychology/BWL and communication sciences. For almost 20 years she has accompanied companies from a wide range of industries on their journey to customer centricity and the development of new services. Well-founded methodologically and with a creative twinkle in her eye, she ignites the spark of enthusiasm for the Touchpoint Management sales playground!

Arno Karrasch has 20 years of experience as a sysadmin, concept developer, information architect, director UX, experience design lead, experience strategist and design thinker in agencies, consulting firms, corporations, start-ups and innovation labs. Today he focuses on people and supports companies as a consultant & coach to act customer-centered and to deal with new technologies.

Lena supports companies in creating innovative products & services with the mindset and tool box of Design Thinking and agile methods. Regardless of definitions, she see her focus on conceptual and creative problem-solving with entrepreneur spirit. Questioning of requirements, understanding the context and the integration of user needs are the basis to deliver the best results. Her experience covers all steps of the design process. Starting with the user-centered research and analysis, about defining holistic customer journey maps and ideation; sketching architecture and design systems and validate them up to a high-quality products & services people love.

Maria is a passionate experience designer & product strategist from Berlin. Her focus is on the strategic development of digital products based on user-centric methods. After studying human centred design, industrial design and media management in Berlin and Copenhagen, she spent several years abroad where she participated in various projects. Today she works independently as a designer and supports design teams in start-ups and established companies in the development of design systems, agile product development and digital strategies. In her private life, she euphorically develops her own projects and events, which primarily deal with ethical design and technological change.

Since 15 years Niels Meier works within the IT sector and after various positions in E-Commerce and medical engineering he now supports companies as a freelance consultant and designer. As a facilitator for UX he sets people’s needs is in the center of his attention.

Design thinking lead coach, digital strategist, trainer and conference speaker with her focus on digitalization, change management and user centered innovation. Anastasia’s passion is to wake creative potential and a user centered way of thinking. She sees it as her own personal challenge to get people out of their comfort zone and onto different way leading to innovation, to try them out and to make room for new ideas that improve everyone’s life.

Born and raised in Buenos Aires, Argentina, where he majored in Graphic Design, Damian Martone has been working as a UX Designer for over 10 years, as well as teaching in the University of Buenos Aires for four. In 2014 he moved to Berlin, Germany to start working for Kayak.com and since then he’s been involved with multiple companies and startups. Almost two years ago, he founded Rigma.io, a product foundry which specializes on MVP development and tech consulting, having worked with clients like Lufthansa, Coup and HelloFresh.

Katrin Mathis has been designing digital solutions with more value for more than 13 years. With a BSc in online media and an MBA in Service Innovation & Design, she brings the optimal combination of skills to support organizations in their digital transformation. With forward-looking methods, it helps to interlink internal processes in such a way that customers and employees have good experiences. She lives in Freiburg.

Maksim is a passionate Service Design & UX expert with a strategic mindset. He enjoys creating innovative, visionary yetsustainable user experiences. He works with corporations, agencies and startups and create B2C as well as B2Bsolutions.

Bibiana Meya is a freelance user experience consultant.
She supports companies to integrate UX into their business strategy, to understand what people want and why they want it. From this, she develops products that accompany the stories of her users and make a brand perceptible in every interaction.

Nicole Neuberger studied psychology and interaction design and has been involved in human-centered design for nearly 20 years. As a freelance designer, trainer and coach, she helps organizations in various countries to develop user-friendly services and products. In addition, she works on her own projects in the fields of health and tourism.

Joe guides teams, companies and organizations in the development of innovative products and services. He takes experience from the private sector, the academic world, from research and start-ups, and uses methods from Design Thinking and Agile to lead teams to their goals in a creative, efficient and user-centered manner. Born in Ireland, Joe studied Industrial Design, Transportation Design and Design Thinking in Germany and Spain. Prior to becoming a freelance design consultant, Joe founded a startup, co-developed the BioThinking Program at the Charité and expanded and led MEDS Workshop as its international director for 3 years.

Irina Schmitt is an art historic and designer, teaching design and systematic communications. She is currently living and working in both St. Petersburg and Cologne.

Stefan Schmitt is experienced designer, consultant, trainer and speaker with more than 15 years experience in analyzing, planning, developing and designing websites, web portals, e-commerce solutions, marketing tools, software, mobile apps and social media applications.

Steffen Schilb ist freier UX Designer, Trainer und Mentor (CareerFoundy) mit mehr als 10 Jahren Erfahrung in der Gestaltung interaktiver Systeme und Services. Sein besonderes Interesse gilt dem methodischen Einsatz von unterstützender Software im UX Research und Design Prozess.

Dinko Verzi is a freelancing digital designer, consultant and developer. He is conceptualizing, designing and developing digital products such as websites, apps and web applications for the last 15 years. He focuses on the combination of design and development as well as on prototyping.

Yanna is an international design consultant with more than 10 years of professional practice in user experience and service design, and a strong focus on customer research. She guides and supports teams in large organizations and start-ups in their innovation journey. Yanna specializes in the early stages of product or service development, designing experience concepts and validating their value proposition with target customers. She applies a range of design research methodologies to map customer needs and deliver valuable insights and strategic direction for the business.

As a trainer and consultant, Anna is particularly interested in bringing people into action and thereby initiating learning processes and making further development possible. Her passion is Active Learning. With the help of interactive tools she also conceives creative processes and supports her participants to change their perspective, to make new experiences and to create new ideas. “The success of a training is shaped together with the participants and adapted to their individual practice.“ Based on this she conducts both trainer coaching and advanced trainings them as workshop coach.

Bernd guides companies through the entire process of digital product and service development and helps turn their ideas into lovable products. In more than 15 professional years he has done this countless times successfully. Due to his background as a studied media computer scientist and communication designer as well as his further education as Usability Engineer, Design Thinking Coach, Product Owner and Scrum Master, Bernd is able to derive all digital products and services strategically, to design them user-oriented and to implement them agilely. Together with his partners, this regularly leads to disruptive innovations that are reflected in a variety of products and business models.

Dominique Winter supports companies such as Rewe Digital or Obi Next in developing exciting digital products using methods from agile coaching, UX management, and competence-oriented organizational development. His practical experience is complemented by many years of research, thus combining theory and practice to create a successful mix.

As a freelancing content strategist and certified scrum master Babak provides help towards self-help and supports companies in developing and implement a documented content strategy.

He also works as a lecturer at the Rheinische Fachhochschule Cologne and teaches there with emphasis on creative leadership and content strategy. As a blogger he writes about topics such as content strategy, agile management and creative leadership on www.babak-zand.de